Kitchen Tablet App
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      1. Kloud Eats Help Center
      2. Kitchen Tablet App

      Test Printer Connection + Help & Support

      In this article, we'll explore how you can test your printer connection to ensure it's working correctly and how to access our Help & Support team for any assistance you may need.

      Step 1: Access Settings

      To test your printer connection, start by tapping the hamburger menu icon and navigating to the "Settings" option. This is where you can manage various aspects of your KloudEats tablet.

      Step 2: Test Printer Receipts

      Within the "Settings" menu, locate and tap on "Test Printer Receipts." This feature allows you to check the functionality of your printer.

      Step 3: Confirm Printer Status

      If your printer is working correctly, a test receipt should be printed out, confirming that the connection is in good order. This ensures that your orders can be processed smoothly.

      Step 4: Contact Help & Support

      However, if your printer doesn't produce a test receipt or you encounter any other issues, don't worry. Our dedicated Help & Support team is always ready to assist you with any roadblocks you may face.

      To get in touch with our Help & Support team, follow these steps:

      • Tap the hamburger menu icon once more.
      • Select "Help & Support."

      Step 5: Reach Out for Assistance

      In the "Help & Support" section, you can easily describe the issue you're experiencing with your KloudEats tablet. Our team is committed to addressing your concerns promptly.

      Our goal is to ensure that you have a seamless experience with KloudEats, and our Help & Support team is here to make that happen. You can expect a response within 24-48 hours, and in the meantime, you can also explore our step-by-step guide for a comprehensive overview of the basics of the KloudEats tablet.