Setting Preparation Times for Pickup and Delivery

How to Define Estimated Preparation Times For Pickup & Delivery Orders

Setting the right expectations for customers is key to running a smooth and successful restaurant operation. In the KloudEats ADMIN, you have the ability to define estimated preparation times for both pickup and delivery orders. This setting plays a critical role in helping your kitchen manage order flow, reduce wait times, and improve the overall customer experience.

By entering accurate preparation times, you ensure that customers are well-informed about when their food will be ready and thereby minimizing frustration and increasing satisfaction. Whether you're a fast-paced kitchen with quick turnaround or a restaurant that needs more time during peak hours, customizing this setting ensures better transparency and smoother operations.

Steps to Set Preparation Times

Step 1: Log in to your KloudEats ADMIN dashboard.

Step 2: On the left-hand side column, click on the 'Settings' section.

Step 3: Select the 'Preparation Time' page.

Step 4: In the 'Edit Preparation Time' section, fill out the following fields:

• Estimate Pickup Time: Enter the estimated time it takes to prepare an order for pickup.

• Estimate Delivery Time: Enter the estimated time it takes to prepare an order for delivery.

Step 5: Click the 'Submit' button to save the preparation times.

In Summary