Receiving An Order On KloudEats Tablet

Welcome to another KloudEats Merchant Tutorial. In this article, we'll walk you through the steps to take after receiving an order on your KloudEats tablet, ensuring a smooth process for you and a delightful experience for your customers.

Step 1: New Order Notification

When a customer places an order, you'll immediately notice a new order notification screen popping up on your KloudEats tablet.

Step 2: Review and Confirm Orders

After viewing the order, you'll have a couple of options to choose from for confirmation:

Option A: Confirm with Default Prep Time

If you want to maintain efficiency and keep things simple, choose this option. It allows you to review and confirm with default prep time you have selected for each order. 

Option B: Confirm with Manually Set Prep Time

There may be times when you want to personalize the prep time for specific orders because of reasons such as; the order will take more time than the default time to prepare. Select this option to set up your desired prep time at that moment. 

Step 3: Auto-Confirm New Orders

For the ultimate convenience, you have the option to turn on "Auto confirm order" under Settings. This feature automatically confirms all new orders with the default prep time, saving you the manual confirmation step. It's perfect for streamlining your order management process.

And there you have it – you've successfully learned how to review and confirm orders in KloudEats. We hope this article has been a helpful guide for you. Happy cooking and happy customers with KloudEats!