Order Issues - Print Order And See Order History

Welcome to KloudEats. In this article, we'll introduce you to two crucial features that will enhance your ability to manage orders effectively.

Printing Orders

When an order is received on your KloudEats tablet, rest assured that a receipt with all the essential order details will be automatically printed out for you. This receipt is a valuable record of the order's specifics, ensuring you have all the information you need at your fingertips.

But what if you need to reprint the receipt? That's where the "Print Order" button comes in. This convenient feature allows you to generate a new copy of the receipt at any time you require, ensuring that you always have access to the order details.

Exploring Order History

Now, let's delve into the "Order History" feature, an essential tool to keep track of your orders. You can find this feature in the left hamburger menu, making it easily accessible.

Here, you'll find valuable information to help you maintain order management:

  • Canceled Orders: Review details related to orders that were canceled, providing you with insights into any issues or reasons for cancellation.

  • Ready Orders: Keep an eye on orders that are prepared and ready for delivery or pickup, ensuring you can efficiently coordinate your staff and delivery drivers.

By accessing your order history, you gain a comprehensive overview of your restaurant's order flow, allowing you to make data-driven decisions and provide the best service to your customers.

With these features at your disposal, you're well-equipped to effectively manage your orders and provide top-notch service through KloudEats.