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A Detailed Guide to Viewing Your Order History
Welcome to your KloudEats ADMIN. In this article, we’ll be focusing on how to view your order history using the ‘Order History’ option.
Accessing the Order History Page
Step 1: Log in to your KloudEats ADMIN dashboard.
Step 2: On the left-hand side column, click on the ‘Orders’ section.
Step 3: Select the ‘Order History’ page.
Here, you can see the history of the orders that have been placed on your restaurant storefront website.
Selecting the Date Range
You can select the date range for which you want to see the orders. This feature provides flexibility in analyzing your restaurant’s performance over different periods.
Understanding the Order History Page
The ‘Order History’ page displays various columns such as:
- Order ID
- Payment Type
- Ordered At
- Customer Name
- Status
- Taxation Status
- Subtotal
- Tax
- Fee
This layout allows you to easily track and manage your order history.
In Summary
The Order History page in your KloudEats ADMIN dashboard is more than just a record, it’s a valuable tool for monitoring, analyzing, and understanding your business performance. With detailed filters and clearly labeled columns, it becomes easy to trace payments, check order statuses, and review customer information.
This functionality is especially useful for reconciling daily sales, resolving disputes, and identifying order trends over time. By regularly checking your order history, you can make better decisions related to staffing, menu adjustments, and promotional planning.
Whether you're reviewing orders from a busy weekend or looking back at monthly performance, the Order History keeps all essential data accessible and organized in one place. For assistance in interpreting your data or troubleshooting, don’t hesitate to reach out to our support team at support@kloudeats.com.