Order Issues - Adjust Preparation Time

In this article, we'll take you through the process of adjusting preparation time for your orders. Efficiently managing preparation times is essential to ensure a seamless dining experience for your customers.

Step 1: Select the Order

To adjust the preparation time for an order, you'll start by selecting the specific order that requires the time adjustment. This ensures that you are working with the right order and that the preparation time is tailored to its needs.

Step 2: Tap on the "Issues with Order" Button

After selecting the order, navigate to the "Issues with Order" button. This button is your entry point to resolving any issues or making necessary adjustments related to the order.

Step 3: Choose "Adjust Prep Time"

Within the order details, you'll find the option to "Adjust Prep Time." Select this option to initiate the preparation time adjustment process.

Step 4: Select a Defined Time

Select a defined time that ensures the order will be perfectly timed, providing an exceptional  and timely experience for your customers.

Step 5: Tap "APPLY"

To confirm the changes you've made, simply tap the "APPLY" button. This action ensures that the new preparation time is set and that your order is aligned with your desired timeline.

For any further questions, assistance, or support, don't hesitate to reach out to our dedicated KloudEats support team. We're here to ensure that your experience with KloudEats is as seamless and successful as possible.